FAQs

-    Are your lawn and plant fertilisers safe for pets and children?
    •    Yes, our natural and organic fertilisers are safe for pets, children, and the environment. They do not contain any harmful chemicals or toxins.
    
-    How do I use the fertiliser applicator attached to the hose pipe?
    •    Our fertiliser applicators are designed for easy and convenient use. Simply attach the applicator to your hose pipe, adjust the application rate using the knob, and turn on the switch when you're ready to apply the fertiliser to your lawn or plants.
    
-    Can I apply the fertilisers to my lawn or plants too frequently?
    •    Our fertilisers are formulated to be safe and non-toxic, allowing you to apply them without the risk of over-fertilising. However, we recommend following the recommended application rates for optimal results.
    
-    Is it safe to use your fertilisers on fruits and vegetables?
    •    Yes, our fertilisers are specifically formulated for use on fruits and vegetables. They are safe and effective for promoting healthy growth and enhancing the yield of your produce.

-    How long will it take to receive my order?
    •    We strive to process and ship orders within 1-2 business days. The estimated delivery time depends on your location and the shipping method chosen during checkout.

-    Do you offer international shipping?
    •    Yes, we offer international shipping to select countries. Please enter your shipping address during checkout to see if we deliver to your location.
    
-    What is your return policy?
    •    We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 30 days of delivery. Please refer to our Returns and Refunds page for detailed instructions on initiating a return.

 ⁃      Can I cancel or modify my order after it has been placed?
    •    We aim to process orders quickly; however, if you need to cancel or modify your order, please reach out to our customer support as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

-    Are your packaging materials recyclable?
    •    Yes, we are committed to sustainability. All our packaging materials are recyclable, allowing you to dispose of them responsibly.
    
-    How long does it take to see results after applying the fertilisers?
    •    The timeframe for visible results may vary depending on various factors such as plant type, soil condition, and weather. In general, you can expect to see improvements in the health and growth of your lawn or plants within a few weeks of consistent use.
    
-    What if I encounter any problems, have complaints, or need a refund?
    •    If you have any issues, complaints, or would like to request a refund, please email us at INFO@NATURALLIVINGGARDENS.COM. Our dedicated customer support team will assist you and ensure a satisfactory resolution.